> For the complete documentation index, see [llms.txt](https://docs.net2grid.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.net2grid.com/net2grid-energy-ai-edge-on-han-port/how-net2grid-energyai-r-edge-on-han-port-works.md).

# How NET2GRID EnergyAI® Edge on HAN port works

## Self-Service Installation

Getting started takes four simple steps:

1. The hardware device is installed on the meter via the P1 port
2. The user connects the device to their home WiFi
3. (Optional) The user provides consent
4. Data streaming starts immediately

No technician visit and no complex setup; the whole flow is designed to be completed by the end user in minutes.

## Parallel Operations

Once connected, the device can run multiple independent data streams at the same time, each serving a different purpose without interfering with the others. For example:

* A trading desk can receive a steady "heartbeat" of interval energy data
* App users can simultaneously get "live" high-frequency power bursts when they open the app

These streams operate independently; enabling one doesn't slow down or conflict with another.

## Cloud Efficiency & Integrity

NET2GRID EnergyAI® Edge on HAN port is built to minimize cloud costs while keeping data reliable:

* Data is filtered at the edge, reducing the volume and cost of what's ingested into the cloud
* If the WiFi connection drops, the device stores data locally and automatically backfills it once the connection is restored, so no measurements are lost

## Support Services

To keep devices running smoothly at scale, NET2GRID EnergyAI® Edge on HAN port includes:

* A dedicated portal for enhanced troubleshooting
* Real-time device health monitoring, so connectivity or hardware issues can be caught and resolved quickly


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